Frequently Asked Questions

What is A.S.98?

A.S.98 is an Italian footwear and accessories brand rooted in craftsmanship, creativity, and bold individuality. Every pair is designed in-house and handmade in Verona, Italy, blending rugged luxury with unconventional design. Expect statement-making leather, artisanal detail, and unapologetic edge.

Where are your products made?

All A.S.98 products are handcrafted in Verona, Italy using premium full-grain leather. From cutting to stitching, each step reflects Italian artistry and attention to detail.

Are your products comfortable?

Absolutely. Our footwear is designed for all-day wear with cushioned footbeds, soft, breathable leather linings & ergonomic support.

Many customers say they feel comfortable right out of the box, with no break-in period required.

How long will they last?

With proper care, your A.S.98s can last for years. Many customers report wearing their pairs for five or more seasons and counting. Our leathers age beautifully, developing a one-of-a-kind patina over time.

What size should I order?

We offer European sizing, typically EU 36–42 for women and EU 40–46 for men. Size charts are available on each product page. All of our footwear runs true to size. If you’re unsure, reach out — we’re happy to help you find the perfect fit.

How do I care for A.S.98 leather?

Keep your shoes looking their best by wiping them with a soft damp cloth, conditioning them monthly, and storing them in a cool, dry space.

Avoid exposing them to water or intense sun. If they need deeper care, we recommend a professional cobbler familiar with fine leathers.

Do you offer free shipping?

Yes. All orders over ship free within Canada. Standard delivery takes between five to seven business days depending on your location.

What if I ordered the wrong size?

You have 14 days from receiving your order to request a return or exchange due to sizing. Standard return policy applies, including restocking and return shipping.

What is your return and exchange policy?

Returns must be requested within 14 days of delivery. Full-price items may be returned for a refund, exchange, or store credit. Items discounted under 20% qualify for the same options. Items discounted by 20% or more are final sale and may only be exchanged or returned for store credit.

A restocking fee applies to all returns and is the greater of $20 per order or $10 per item. The customer is responsible for the restocking fee in all cases. Return shipping is covered by A.S.98 only for full-price exchanges. For all other returns, the customer pays return shipping, which is deducted from the refund or store credit. A pre-paid return label is always provided.

  • Items must be returned unworn, undamaged, and in their original box. If an item arrives damaged or incorrect, contact us within 14 days and we will cover all costs. Returns are inspected within 5 business days, and refunds may take 2–10 business days to appear depending on your bank. Orders may only be cancelled before processing; once payment is captured, non-refundable processing fees may apply.

Still have questions?

Explore our collections or reach out directly. We’re happy to help you find your next favourite pair.

We’re always here to help. Email us at customersupport@as98.ca and we’ll get back to you promptly.